WES Documents Rejected? 5 Common Reasons and How to Fix Them From An Indian University

Planning to study, work or immigrate overseas, getting your credentials evaluated by World Education Services (WES) is often a crucial step. However, many applicants face this issue every year: WES DOCUMENTS REJECTED. When your WES documents are rejected, it can delay your admission, professional licensing or immigration process. The good news? Most rejections happen due to avoidable errors.

In this guide, we’ll help you through 5 common reasons why WES documents get rejected and how to fix them from Indian institutions and universities, with expert support from Evas Global to help you get it right the first time.

Why Do WES Documents Get Rejected?

Before diving into the reasons, it’s important to understand that WES has very strict documentation standards. They verify authenticity, ensure documents come from recognized institutions and check for proper submission procedures. Even a small mistake can result in WES document rejected status. Let’s look at the most common causes.

1. Documents Not Sent Directly by the Institution

One of the most common reasons for WES documents rejected is that academic transcripts are not sent directly by the issuing institution. WES requires:

• Official transcripts
• Sent in a sealed envelope
• Or submitted electronically through approved digital platforms
• Directly from the university or college

If you send photocopies yourself or upload unofficial versions, WES will reject them.

How To Fix It?

• Contact your university registrar’s office.
• Request official transcripts specifically for WES.
• Ensure they follow WES delivery guidelines exactly.

Evas Global coordinates directly with universities to ensure transcripts are properly requested, sealed and sent according to WES requirements minimizing the risk of WES documents rejected.

2. Incorrect or Incomplete Documents

Sometimes applicants submit:

• Only degree certificates
• Incomplete mark sheets
• Missing semester transcripts
• Consolidated mark sheets without detailed breakdown

WES often requires:

• Degree certificate
• Full academic transcript (all years/semesters)
• Proper institutional stamps and signatures

Missing even one semester can trigger a WES document rejected notice.

How To Fix It?

• Carefully check WES country-specific document requirements.
• Submit both degree and transcripts.
• Ensure all pages are included.

Evas Global reviews your documents before submission to confirm completeness and compliance with WES country-specific guidelines.

3. Documents Not Properly Sealed or Signed

WES is strict about authentication. Documents must:

• Be in a sealed envelope
• Have the institution’s stamp across the flap
• Include authorized signatures

If the seal is broken or improperly stamped, WES may reject it.

Many applicants open the sealed envelope out of curiosity or to scan it this automatically invalidates the document.

How To Fix It?

•  Never open sealed envelopes from your institution.
• Confirm that the registrar stamps across the envelope flap.
• Use trusted courier services to avoid damage

Evas Global ensures correct sealing procedures and safe international courier handling to prevent document tampering or rejection.

4. Name Mismatch or Incorrect Reference Number

Another frequent reason for WES document rejected is inconsistency in personal information such as:

• Name differences between passport and academic records
• Missing WES reference number
• Incorrect date of birth

If your documents don’t match your WES application profile exactly, processing may stop.

How To Fix It?

•  Ensure your WES profile matches your passport exactly.
•  Include your WES reference number on every document.
•  Provide an affidavit if your name has changed.

Evas Global assists with name correction affidavits, documentation alignment and ensures your WES reference number is properly mentioned to avoid unnecessary delays.

5. Submitting Documents from Unrecognized Institutions

WES only evaluates credentials from recognized and accredited institutions. If your university is:

• Not recognized by the appropriate education authority
• Blacklisted 
• Considered non-accredited

Your documents may be rejected entirely.

How To Fix It?

•  Verify your institution’s accreditation status.
•  Check WES recognition policies before applying.
•  Consider alternative credential evaluation options if needed

Evas Global verifies institutional recognition and advises on alternative pathways if WES evaluation isn’t possible.

What Happens After WES Documents Are Rejected?

If your WES documents are rejected, you will receive:

• A notification in your WES account.
• An explanation of the issue.
• Instructions on corrective steps.

Processing will remain on hold until correct documents are received. This can delay your Express Entry immigration profiles, University admissions and professional licensing applications that’s why prevention is far better than correction.

How to Avoid WES Documents Rejected Status?

To avoid the WES documents rejected status you can follow this checklist:

• Carefully read WES country-specific requirements.
• Contact your institution early.
• Double-check spelling and personal details.
• Use secure courier services.
• Keep copies of everything.
• Seek expert guidance before submission

Why Choose Evas Global?

Handling credential evaluation alone can be overwhelming especially if you are managing immigration deadlines or admission timelines.

Evas Global offers:

• End-to-end WES documentation support
• University coordination
• Document verification review
• Courier management
• Tracking and updates
• Error prevention strategies

Instead of risking multiple rounds of WES documents rejected, you can rely on experts who understand the process inside out. Facing WES documents rejected can feel stressful but it’s usually fixable. Most rejections occur due to procedural errors, incomplete documentation or authentication issues.

Understanding the Common Reasons:

1. Documents not sent directly
2. Incomplete submissions
3. Improper sealing
4. Name mismatches
5. Unrecognized institutions

You can significantly reduce the chances of rejection and with professional guidance from Evas Global, you can streamline the entire process and move one step closer to your educational or immigration goals. This guide is designed for institutions in India. If you’re currently dealing with WES documents rejected or want to avoid it entirely, Evas Global’s help can make all the difference.

FAQ’S

1. How will I know if my WES documents are rejected?

You will receive a notification in your WES online account explaining the issue. The status may show On Hold or indicate missing/incorrect documentation.

2. Can I check the reason for WES documents rejected?

Yes. Log in to your WES account dashboard to see detailed instructions about what needs correction.

3. Does WES reject documents permanently?

No usually WES places your application on hold until correct documents are received.

4. Can WES reject documents due to verification failure?

Yes. If your institution does not respond to WES verification requests or if there are authenticity concerns, WES may reject the documents.

5. What happens if my university delays sending documents?

Your WES application will remain on hold until documents are received. If you entrust your work to Evas Global you will have a smooth WES evaluation process.

6. Can courier issues cause WES documents to be rejected status?

Yes, damaged envelopes, broken seals or missing stamps due to mishandling can result in rejection.

7.Is there a deadline to resubmit documents after rejection?

WES usually keeps your file active for a limited time. It’s best to resubmit corrected documents as soon as possible to avoid file closure.

8. Do I need to pay again if WES documents are rejected?

Generally, you don’t need to pay again unless your application expires or you request additional services.

9. Can I change my document type after submission?

In some cases, yes but you must update your WES account and follow new submission instructions carefully.

10. Can WES reject documents due to translation issues?

Yes, If your documents are not in English or French and lack certified translations, WES may reject them.

11. What if my name is different on my transcripts?

You will need to provide supporting documents such as Marriage certificate, Legal name change document and notarized affidavit
this helps avoid WES documents rejected due to identity mismatch.